Terms and Conditions

1. The company

Nordic Cloud ApS is a private limited company registered in Denmark, with its office at Lundeborgvej 71, 6000 Kolding. References to “we” and “us” mean Nordic Cloud ApS; references to “you” mean the visitor to this website or the client named in a statement of work.

2. Use of this website

The content published here describes our services and methods. It is provided for information and does not constitute professional advice for a specific situation, nor a binding offer. You may not copy substantial parts of this site for commercial use, attempt to interfere with its operation or extract data from it by automated means without written permission.

3. Proposals and engagement

Submitting a form on this site starts a conversation; it does not create a contract. A binding engagement exists only once both parties sign a statement of work setting out scope, deliverables, timeline, fees and the named leads on each side.

Proposals remain valid for 30 days from the date issued. Estimates given before the diagnostic stage are indicative and are replaced by fixed pricing once the scope is confirmed.

4. Scope and changes

Work is delivered against the scope described in the statement of work. Requests that fall outside it are quoted separately as a written change order before any additional work begins. We do not absorb scope changes silently and then invoice for them afterwards.

5. Client responsibilities

• Provide timely access to the analytics, advertising, CRM and hosting systems the work depends on.
• Nominate a decision maker who can approve deliverables within the agreed review windows.
• Ensure that materials you supply do not infringe third-party rights and comply with applicable advertising rules.
• Fund media spend directly through your own accounts. We do not resell media and we take no commission on it.

Delays in access or approvals move the delivery dates accordingly, and we will confirm the revised timeline in writing.

6. Fees and payment

Retainers are invoiced monthly in advance. Fixed-scope projects are invoiced against the milestones named in the statement of work. Payment is due within 14 days of the invoice date unless agreed otherwise in writing. Late payment carries interest in accordance with the Danish Interest Act.

All fees are quoted exclusive of VAT and of third-party costs such as media spend, software licences and stock assets, which you pay directly.

7. Intellectual property

On full payment, ownership of the deliverables created specifically for you transfers to you. We retain ownership of our pre-existing methods, internal tooling, templates and frameworks, and grant you a perpetual, non-exclusive licence to use them inside the delivered work.

Third-party components such as fonts, plugins and stock assets remain subject to their own licences, which we identify at handover.

8. Confidentiality

Each party keeps the other’s commercial and technical information confidential and uses it only for the purposes of the engagement. This obligation survives termination by three years. We do not publish client names, figures or case material without written approval, which is why the engagement patterns described on this site carry no client identifiers.

9. Third-party platforms

Delivery depends in part on platforms we do not control, including search engines, advertising networks, hosting providers and CRM vendors. Changes to their policies, algorithms, pricing or availability may affect results and timelines. We monitor these changes and adjust the programme, but we cannot be held liable for platform decisions outside our control.

10. Results and warranties

We commit to the method, the cadence and the deliverables described in the statement of work, and to performing them with the professional care expected of a specialist in this field. Forecasts and targets are informed projections based on the data available at the time, not guarantees of specific rankings, traffic volumes or revenue.

11. Liability

Neither party is liable for indirect or consequential loss, including lost profit, lost data or loss of goodwill. Our total liability under an engagement is limited to the fees paid to us for that engagement during the 12 months preceding the event giving rise to the claim. Nothing in these terms limits liability for gross negligence, wilful misconduct or any liability that cannot be limited under Danish law.

12. Term and termination

Retainers run for the minimum term stated in the statement of work and continue monthly thereafter until either party gives 30 days’ written notice. Fixed-scope projects end on acceptance of the final deliverable. Either party may terminate immediately for material breach that remains uncured 14 days after written notice. On termination, work completed up to the effective date is invoiced and access credentials are returned or revoked.

13. Data protection

Where we process personal data on your behalf, a separate data processing agreement applies. Our handling of personal data collected through this website is described in our Privacy Policy.

14. Governing law

These terms are governed by Danish law. Disputes that cannot be resolved through negotiation are subject to the exclusive jurisdiction of the Danish courts, with the District Court of Kolding as the court of first instance.

15. Changes to these terms

We may revise these terms to reflect changes in our services or the law. The version in force for an active engagement is the one attached to the signed statement of work. The revision date at the top of this page reflects the current published version.